SEARCH
Website Hijacking
Posted in: Blog, Web Design by NORBERG on May 28, 2009
Don’t let your webmaster hijack your site!
I’d like to discuss something that REALLY bothers me. Something that happens all too often to unsuspecting website owners. I call it:
Website Hijacking (seizure of control of ones web presence by a webmaster with intention of continued high-priced and/or poorly run maintenance or alterior motives.) “My webmaster will not relinquish access to my website; I’m a victim of website hijacking!”
This usually happens when an unsuspecting website owner has their website built then wants to turn the project or regular maintenance over to a better webmaster. The owner doesn’t have the codes in the first place, and it becomes a complete nightmare.
Does this really happen? How Often?
Yes. Personally, I’ve dealt with this on over 20 jobs in the last 12 years. It’s usually because the original webmaster doesn’t have enough clients, or they’re just selfish and don’t want to give up control. Many website owners begin having their site built by a friend or someone with too little experience. Once they realize that they need more from their webmaster, they decide to move on.
How can I protect myself from Website HiJacking?
Before you begin having your website built, make sure they are going to give you full control. If your prospective webmaster says they are unwilling to give you any of the following information, your webmaster does not have your best interests at heart. You should be given the following information as soon as possible.
- Domain Registration Information (includes registrar, and all account access: usually Username and Password)
- Hosting Information (host website, FTP address, User and Pass, and any other administrative access codes.)
- Analytic Access (email address and Password)
- All Raw files (.psd, .fla, etc…) These are all the files used to build the website.
It’s actually best if you register your own domain name and set up your own hosting. We suggest going with Maui Web Hosting. At Maui Web Hosting, you get low prices, 99.9% uptime, and 24/7 phone support. We’ve never been disappointed.
You may also need some of the following too, depending on whether your site uses it.
- CMS back-end Administrative Access (username and Password)
- Shopping Cart Administrative Access (username and Password)
- SSL Certificate Information
- Any other 3rd party website codes
Don’t get screwed! Make sure to take down all of the information and put it in at least a couple safe places where you can’t lose it.
If they have some kind of system that they won’t hand over to you, PLEASE be cautious. Make sure all of this is laid out beforehand. Here at Hawaii Web Group, we don’t mind if you use someone else, but if you use an inexperienced or selfish webmaster, we don’t want to have to clean up after their mistakes and poor intentions. It’s difficult enough to build something that works well and brings in solid traffic. Having to make an ugly transition is really not fun.
Take control of your online business! Mahalo!
Comments
[...] Website Hijacking [...]
Pingback by Hawaii Web Design » #1 in Integrity on May 29, 2009 at 5:28 pm
Unfortunately this has been going on for a long time on the Big Island and still is going on.
People trip out when I tell them I can set them up with a free blog or one w/ their own name for $15.00… Not even paid to me!
The more people start to blog and express their feelings, the more the “world” will be heard and those with the real money won’t be able to control things.
Comment by Damon Tucker on June 9, 2009 at 12:32 am